Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Introduction

Martin Air ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us. Please read this policy carefully. By using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We may collect the following personal information when you interact with us:

• Full name, email address, phone number, and mailing address
• Insurance inquiry details and service preferences
• Any additional information you provide through forms, emails, or phone calls

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• IP address and general location data

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide insurance quotes
• Process and manage your insurance policies
• Send you relevant communications about our services
• Improve our website and customer experience
• Comply with legal and regulatory obligations
• Send marketing and promotional SMS/MMS messages if you have opted in

SMS/Text Messaging Policy

If you opt in to receive SMS/MMS messages from Martin Air, the following terms apply:

• Martin Air may send recurring marketing and promotional text messages using an automated telephone dialing system (ATDS).
• Message frequency varies. You may receive up to 4 messages per month.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any message from Martin Air. Upon receipt of your STOP request, Martin Air will send a one-time confirmation message and no further messages will be sent.
• For help or support, reply HELP to any message from Martin Air, or contact us at martin@martinairs.com.
• Consent to receive SMS messages is not required as a condition of purchasing any goods or services from Martin Air.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Insurance carriers and underwriters — to obtain quotes and process policies on your behalf
• Service providers — trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements
• Legal compliance — when required by law, regulation, or legal process

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Martin Air
Po Box 485, Sandston, VA 23150
Email: martin@martinairs.com